Shipping Policy

Processing Time

At Luxe Gifts, each item is carefully crafted and personalised to order. Please allow 5-7 business days for us to personalise and prepare your item for shipping. Once your item is ready, we will notify you via email with shipping details.

Shipping Carrier & Service

We ship all orders via Royal Mail’s Second Class service within the UK. This service typically delivers within 2-3 business days after dispatch. However, please note that delivery times may vary depending on Royal Mail’s operational schedules.

Shipping Costs

• Standard Shipping (Royal Mail Second Class): £1.99 per order

Order Tracking

Currently, we do not provide tracking for our Second Class Royal Mail shipments. If you have any questions about your delivery, please contact our customer support team.

Delays and Issues

While we strive to meet all delivery times, there may occasionally be delays due to Royal Mail or unforeseen circumstances beyond our control. Should there be a delay, we will communicate any known issues as soon as possible.

Contact Us

For any inquiries about your order or shipping, feel free to reach out to us at:

Luxe Gifts
Email: info@luxe-gifts.co.uk